Oops A5 | Classic Weekly Vertical Planner | Undated | Tomoe River Paper
- Ships Worldwide
- In stock, ready to ship
All sales of paper products are final due to their delicate nature, except in cases of quality issues. Thank you for your understanding! Store Policy
We pay great attention to details when it comes to our product quality. We felt some of these A5 classic planners are not up to our quality standard to be sold at full price but are still beautiful and functions perfectly. Therefore we decided to sell them at a discount instead of creating more waste to our planet earth.
IMPORTANT !
Confirmation email will ONLY be sent if the defect does not classify for the General Defects list below. Each planner may have one of the following defects. Please respond to confirmation emails within 3 business days to ensure product availability. Orders will be fulfilled as soon as the confirmation email is approved.
If you wish to receive a confirmation email regardless of the condition, please write "confirmation email required" in the note section of your order. This may take 2-3 more business days to process.
|
$5 off •Glue residue on the exterior • Light crease around the spine area of the planner
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Planner dimension: 8.3x6 in / 21x15 cm
2. Cancelations, Returns & Exchanges
Processing Time
| In-Stock Products | 1-10 business days |
| In-Stock Products with Personalization | 5-15 business days |
| Restock or New Release Events | otherwise specified in e-mail prior event |
| Pre-Order Events | otherwise specified in the product link |
*in situations where longer than usual processing time is required, we will send email notifications before fulfillment.
Tracking: We ship all parcels via Canada Post. Once the parcel arrives in the destination country, services will be transferred to the local post (e.g., USPS in the USA or Royal Mail in the UK). For more detailed updates, we recommend tracking through the local post website with the same tracking number.
Shipping Cost: Calculated and displayed at checkout.
VAT: If your order is shipped to Europe, VAT will be collected at checkout to ensure smooth and speedy delivery. No additional VAT should be collected upon delivery.
Address Change: Address changes can only be made BEFORE a parcel is shipped. If a parcel cannot be delivered due to an address change, it will be returned to the sender, and extra costs will apply to reship.
Combined Shipping: Requests are NOT ACCEPTED during Holiday Seasons (Oct-Jan). During Non-Holiday Seasons (Feb-Sept), requests are only accepted on OPEN ORDERS. Please contact us via email shop@auraestelle.com or online chat as soon as you place the orders. While we will make every effort to accommodate your request, we CANNOT GUARANTEE combined shipping for orders that have already been fulfilled or requests outside of our business hours. Thank you for your understanding.
Missing/Unavailable Items: If one or more items in your order are missing or unavailable due to inventory miscount, we will reach out to you via email. If we do not receive a response within 20 days from our first email, we will have to refund the item and ship any remaining items in your order. Thank you for your understanding.
Shipping Options and Shipping Duration
Canada & USA & International: all orders are shipped via Canada Post. Please refer to the table below for the corresponding service and estimated delivery time in business days. Please note that this estimate does not include weekends or holidays, and delivery time is not guaranteed. Canada Post can sometimes take longer than quoted. All orders come with tracking updates within 24-48 hours of shipment. Please be patient as tracking may be slow to update online.
Region |
Shipping Services |
Estimated Shipping Duration (Business Days) |
Tracking |
| Canada |
|
2-6 days 3-7 days 2-3 days |
None Yes Yes |
| USA |
|
3-7 days 4-12 days
2-4 days |
Yes Yes
Yes |
| Rest of the world |
|
5-14 days 4-7 days 12+ days |
Yes Yes None |
| Shipping Service Suspended: | Belarus, North Korea, North Dem Rep, Libya, Nicaragua, Russia, Sudan, Somalia, Syria, Yemen |
*Additional time may required for our processing time. For faster shipping service option, please choose "XpressPost."
*Additional time may be required for customs clearing on top of the suggested delivery timeframes for international parcels.
Email: shop@auraestelle.com
